Property Management Testimonials

Client Testimonials

Don’t just take our word for it. Here’s what a few of our recent property management clients have to say about our level of service.

Once you’ve read what our existing clients have to say, please click through to learn how our exclusive property management service can help you achieve your goals in property.

(We highly recommend National Property Buyers as we have received excellent service in the management of our property. Katherine and her team have been outstanding in finding tenants and managing our property from a rental/maintenance perspective. The staff are very professional, honest, efficient and have excellent knowledge in property.

— Karl, SA, Google Review, August 2019)


Within a week of settlement we had our first tenant secured. New carpets and cleaning were needed, no problems, Kate managed it all within a very tight timeframe and kept me fully updated during the process. Access needed for depreciation schedule? Not an issue, Kate arranged it all with a smile (that I can’t see, but I do feel) . Nothing is ever a problem for this hard working, tenacious and professional team. No question was too small, and the attention to detail on things I would never have considered in ensuring the house was prepared and best for attracting a good quality tenant really impressed me.

I am so happy with the service and the hard work provided by this team, and so grateful that I can relax and leave everything to Katherine and Kate. Thank you ladies for helping us to prepare for the future and manage our new assets for us.

— Kelly, (SA, October 2019)


Kat has looked after my property for 3 years now! So easy to deal with, my property is looked after, no stress for me! Would recommended ?

—Kylie, (SA, June 2019)

Kate’s response time is quick and she proved to be a knowledgeable and efficient buyer. She helped me source and manage a couple of properties, I am happy to have her as my buyer and property manager.

— Stan, (SA, Facebook, June 2019)


I’ve been dealing with Alicia who manages the rental property that I have just moved in to, in East Doncaster.

She’s been such a helpful and friendly person to deal with. I wanted to post this review because it’s so refreshing to find someone who genuinely goes out of their way to ensure you have everything you need, communicates well and follows up with every query made – in an otherwise fairly check in check out industry she has definitely stood out to me!
Thank you Alicia for making moving house much less stressful!

— Emily, (VICTORIA, November 2018)

Antony, Rob, Ivonne & the rest of the team at National Property Buyers (NPB) — thank you so much for being a part of our investment journey!

You helped us purchase our investment property in 2012, were the property managers for 5 great years and helped us sell our terrific property when we wanted funds to renovate our home.

You definitely made this experience a rewarding & profitable one!

The fee that NPB charge for their services was such a good investment in itself as it saved us a lot on the purchase and made us more in the selling! Ant & the team made this whole 5-year experience feel like ‘a walk in the park.’

Tamara & I can’t thank Ant and everyone at National Property Buyers enough for their services.

We would have no hesitation in recommending Antony Bucello & the team at National Property Buyers to anyone looking to purchase or sell an owner-occupied or investment property, or to simply manage an investment property!

— Craig & Tamara, (VICTORIA, November 2017)


You have been the best Property Manager we have dealt with; you have the most consistent and thorough communication and have kept me abreast of everything.

— Amie, (Melbourne, October 2016)


Just getting in touch to say thank you for getting onto the maintenance issues that come up. It is such a nice change to actually see the work you report be addressed. You and your team do an amazing job!

— Jason (Brisbane, October 2016)


Hi Tracey,

Well done on the two recent new leases. An increase of $55 per week for 1 Garrick Tce Herston is an outstanding result and another demonstration of your ability to pick the market correctly and have the confidence to try for the higher rental amount.

This is performance well above just managing a property, it’s getting a better return on investment for a property investor. Getting a higher rent is raising the cash flow and capital worth of the property, the prime objective of investment.

So thanks a lot.


— Nick (Brisbane, February 2016)


Hi Tracey,

It’s good to have you once again managing my portfolio of rental properties.

Already you have been able to achieve a higher price for the rents, in fact the one house that had been vacant with another agent you had it rented within a couple of weeks for $100 per week more in rent .

Only a property manager with a thorough understanding of the rental market and ability to negotiate with tenants could do that, so well done .

In addition any maintenance issues are dealt with promptly and you have been getting competitive rates from your tradesmen , I have not seen any instances where they have tried to overcharge . You must be on good terms with them all.

Thank you for providing such professional service that lets me get on with investing. It is known that often an investor will sell following a bad tenant experience. I highly recommend the use of a good property manager such as yourself to avoid finding yourself in that situation.


— Nick B (Brisbane, October 2015)


Thank you for your outstanding attention to detail, Tracey.

You’re proving to be extremely professional and thorough!

— Barry W (Brisbane, September 2015)


I would just like to say a big thank you to Tracey Farrell for the help with renting our Brisbane property.

Not only is she an absolute pleasure to deal with she got our place renting quickly and kept us in the loop every step of the way.

The ongoing support and communication has been wonderful. Tracey is by far the best property manager I have ever dealt with.

Many thanks,

— Sarah McLean (Brisbane, July 2015)


To Whom It May Concern.

I am writing this testimonial as I am so grateful to have Mr Stephen McGee looking after my Apartment at Indooroopilly in Brisbane.

I met Stephen at a seminar at Melbourne, where he spoke about National Property Buyers. His experience and professionalism was obvious.

It was a couple months later when I contacted him and wanted to change my rental property contract over to him/National Property Buyers, that he proved to me that I had definitely made the right decision.

When he checked into the reality company that had been looking after my property, he uncovered several problems with the rental contract that I was unaware of, due to my own lack of experience.

One of those problems being that there was no Condition of Entry done and that the residing tenants had kindly trashed my Apartment.

To Mr McGee’s credit, he chased up everything for me.

He organised the official changeover contract of my property from my previous reality company to National Property Buyers, which wasn’t easy due to the mess their business was in and due to the lack of official paperwork that was available.

He also sorted out the removal of the less than helpful tenants.

As I live in Melbourne, I do not have knowledge the local reliable contacts for that sort of clean up the was needed.

McGee organised the necessary trades people to fix and clean up everything.

He also contracted a local business to refit the windows with vertical blinds at a discount price!

Stephen has gone out of his way to sort out my previous reality contract and the condition that my property was left in by my previous tenants.

I have already recommended Stephen to my friends and I am recommended him to you.

Thankyou so much Stephen for helping me out, when I was in trouble late last year. I will always be appreciative.

Yours Faithfully

— Diane J (Melbourne, February 2013)


“I found National Property Buyers to be reliable, flexible and professional. I was never left wondering what was going on. They
listened to what I wanted and tailored their service to meet my needs.”

“I even had some special requirements at the outset and they never wavered from taking them into consideration for the duration of my
involvement with them.”

— Maria B (Melbourne, April 2012)


Thank you Ant and Robert, you guys have been a great help to us.

We are very happy with the purchase and hopefully we will see you guys again next year (If we have the money) for our next investment property.

Thanks and keep up the good work.


— Leonard C (Melbourne, November 2011)


The team at National Property Buyers were fantastic to deal with and took all the hassle and worry out of handling my investment unit in Carlton.

Robert assessed the property, advised of the work and refurbishments that should be completed and provided this to me in a comprehensive report. They handled the trades people for me and the renovation was fantastic, I couldn’t believe how the property had improved with some minor work.

I was worried about who may want to rent the property after experiencing a bad tenant previously but Rob assured me he would only take applications and assess worthy applicants. They completed all the reference checks and provided me with the full range of options for me to make an informed decision.

They managed to get me a great tenant who is reliable and the rental return is excellent. I am never worried about the unit and Rob handles everything! I always know the rent will be there and the property is in great hands. The team really care about what they do and treat my investment like their own.

Their experience and professionalism really shines through!


— Cameron Price (Melbourne, October 2011)


“I recently enlisted the services of Robert Di Vita to find a new tenant for my property in Elsternwick. I was very happy with the professional service and constant communication I received from Robert.

Throughout the entire process, opening my property for inspection, finding a suitable tenant and checking their references etc I was kept in the loop the whole time. I am happy to recommend Robert Di Vita to anyone that has any rental requirements”

— Penny (Melbourne, October 2011)


“I have no hesitation in recommending the services of Robert Di Vita in regards to managing your property. After my initial enquiry in regards to managing my apartment, I received a comprehensive rental assessment which included comparable properties that had recently been let and I found this to be very useful information.

After selecting Robert to manage my property, I was kept informed with regular updates on open inspections and interest in my property. Once a tenant had been selected based on his recommendation, his service was of a very high quality. I felt Robert was always working for me. Certainly based on my experience, I am happy to recommend Robert as an effective and professional Real Estate Agent”

— Don (Melbourne, October 2011)