Frequently Asked Questions

Buyers Advocates/Buyers Agents

What is the difference between a buyers agent and a selling agent?

A buyer’s agent works exclusively for the purchaser, whereas a selling agent works directly for the vendor (the seller) and is unable to give you unbiased advice. A selling agent’s responsibility, as required by law, is to act in the best interests of the vendor, while the goal of a buyer advocate is to buy for the lowest possible price and best conditions possible. Buyer advocates must act in the best interests of the purchaser, as required by law.

How do you know if a buyer's agent is any good?

Look for three things: track record, independence, and how they’re paid.

Ask how long they’ve been operating, how many purchases they complete a year, and for reviews you can actually verify. (We have over 150+ five star Google Reviews just in Victoria). Check they’re a licensed agent and, ideally, a member of REBAA or a similar professional body. And be wary of anyone whose fee is a percentage of the savings they negotiate, since that can incentivise a higher sale price rather than a lower one.

Our buyer’s agents have 75+ years of combined real estate experience, we are accredited members of REBAA and the REIV and are one of Victoria’s most awarded local buyer agents.

What's the difference between a buyer's agent and a conveyancer or solicitor?

A buyer’s agent finds, assesses, and negotiates the purchase of your property. A conveyancer or solicitor handles the legal side. Contract review, settlement, and transfer of ownership. The two roles work together but don’t overlap: we get you the right property at the right price, they make sure the legal transaction is sound. We work alongside your conveyancer or solicitor throughout the process, or can recommend one if you don’t already have one.

When should I use a Buyer Advocate?

We suggest you seek buying advice on every property transaction, the same as you would do if you were selling. You are making a huge investment, so why not make sure it is the wise one?

What is the benefit of using a buyer’s agent?

A buyer’s agent is dedicated to making your life easy when it comes to buying property. At National Property Buyers we will take the time to understand exactly what you are looking for and provide detailed market analysis on the area you are looking to purchase in.

Whether it’s your first property or if you are a seasoned property investor, we will take the time and stress out of buying. We know the tricks of the trade and can negotiate a better price on your behalf because we are experts in the industry and do this every day.

From start to finish we will assist you with every aspect of the buying process, everything from providing a shortlist of properties and arranging inspections, to bidding on the property on your behalf and organising all of the paperwork once the property as settled.

Is a buyer's agent worth the cost

For most clients, yes! A buyer’s agent saves you time and stress of searching, inspecting, and negotiating yourself and reduces the risk of overpaying or missing crucial due diligence. For most buyers, the fee is offset by the price we negotiate on your behalf.

What areas does National Property Buyers operate in?

We have offices in Melbourne, Brisbane and Adelaide and dedicated referral partners in other states. In Victoria we have an office in Balwyn and buy property in all over Greater Melbourne, Mornington Pensinsula, the Bellarine Pensinsula and major regional towns.

Do National Property Buyers work with real estate agents?
Real estate selling agents are highly cooperative and helpful when dealing with buyer’s agents, however once we are negotiating a price with a selling agent we are on opposing sides. It is our skill as buyer’s agents to understand the tricks of the trade and use our position of advantage to achieve the best price and terms for our clients.
How long will it take to find me a property?
The time it takes to find property for a client varies from case to case. For example, investors can be quicker than someone looking for their dream home. For some it may take a week while for others a few months, but generally we would be looking at some time between 1 to 3 months.
What happens if I find a property myself and want NPB to assess its value for money and assist me in purchasing the property?

Our services can be tailored to the individual needs of each client and we do offer an Appraise & Negotiate service. These fees are lower than premium service fees as the search time is eliminated.

How does National Property Buyers charge for its service?

Our fee structure is agreed in advance and the majority of the fee is paid upon successful purchase. You can choose whether to have a fixed or variable fee, so you know that we are serving your best interest only. Our fee structure depends on the service required and starts from as little as $825 for auction bidding. To get a full breakdown refer to our fees page here.

Is there a cost for the first meeting?

No, the first meeting is free and will allow you to find out more about what we do and how we do it. You can book a complimentary 30 minute strategy meeting here.

Do you have any interest in any of the properties we buy?

sNo, none whatsoever. Our service is completely independent and unbiased and the right property will be purchased at the right price to suit your needs. We do not take commission or kick backs from real estate agents or developers for recommending and purchasing a property.

What’s the difference between an Appraisal and a Valuation?
An appraisal is an anticipated price range that the Real Estate Agent believes the property would achieve if it was offered for sale. A bank valuation is a sworn valuation undertaken by a qualified valuer. It is important to note that no bank or lender will allow you to borrow against an Agent’s appraisal. The bank or lending institution will always require a bank valuation.
Do buyer's agents get access to off-market properties in Melbourne?

Absolutely! We have an extensive network of real estates that contact us with pre-listing and off-market properties or who we will reach out to when looking for properties. Beware of any Buyer Agents that only searches or buys off market properties. Listed properties are the vast majority of available properties and should always be included in a search. No stone should be left unturned when looking for the ideal property.

Can you buy on my behalf even if we are not in Victoria?

Yes. We regularly work with interstate clients buying in Melbourne, as well as overseas buyers. We can manage the entire process on your behalf, including shortlisting properties, arranging inspections, bidding at auction, and handling paperwork, without you needing to be in Melbourne at any point.

Still can’t find the information you’re looking for? Ask us a question here.

How do I avoid missing out at auction in Melbourne?

Missing out at auction usually comes down to one of three things: not knowing the true market value of the property, being outbid because of nerves or lack of experience, or losing out to a buyer with a stronger strategy. Our buyer’s agents attend auctions every week and know how to read a room, when to bid, and when to hold back. If you’ve missed out on multiple properties, it’s often a sign you need a clearer strategy rather than a bigger budget.

Contact Us

We’re happy to answer any questions you may have or you can simply request we catch up for a free, no obligation meeting to discuss your needs.